Flow XO

Flow XO combines two functions that usually require separate tools: building chatbots and automating workflows. A single platform to respond to user messages and, at the same time, connect business applications to each other.

Flow XO is a platform that combines chatbot creation with workflow automation. On the chatbot side, it lets you build no-code conversational assistants for Facebook Messenger, Telegram, Slack, Twilio and website widgets, defining responses, questions and branches with a visual editor. Chatbots can collect user information, qualify leads, send notifications and trigger automatic actions when certain events occur. On the automation side, Flow XO works similarly to Zapier: you connect your applications and define the triggers and actions that determine what happens when an event occurs. The 100+ available integrations cover CRMs, email marketing tools, spreadsheets, payment platforms and many others. The two layers — chatbot and automation — can work together in the same flow, making it possible, for example, to collect a user's data via chat and automatically send it to the CRM or email marketing tool. It's a tool particularly suited to teams that want to automate both customer interactions and internal processes.

For small businesses, marketing teams and developers who want to automate customer conversations and workflows between applications, without managing separate tools for chatbots and automation.

Flow XO offers a free plan allowing 500 interactions per month, five active bots and access to basic integrations. The paid plan starts at $19 per month and increases the number of interactions and bots, with add-ons available to add further bots or interactions. It's a tool positioned at an accessible price point compared to other enterprise chatbot platforms.